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    Privacy Policy

    Effective Date: June 11, 2026

    ESTIMATE ENGINE™ Privacy Policy

    ESTIMATE ENGINE ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, communicate with us, or interact with our marketing and customer communication platforms.

    Contact Information

    • Business Name: ESTIMATE ENGINE
    • Website: https://estimateengine.co/
    • Email: no-reply@estimateengine.co
    • Phone: +1 (937) 975-2913
    • Address: 341 Tusculum Ave, Cincinnati, OH 45226, United States

    By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

    Information We Collect

    We may collect personal information that you voluntarily provide, including:

    • Name
    • Email address
    • Phone number
    • Business name
    • Mailing address
    • Appointment information
    • Communication preferences
    • Any information submitted through forms, surveys, chat widgets, SMS conversations, or customer support interactions

    We may also automatically collect certain information when you visit our website, including IP address, browser type, device information, operating system, website usage data, referral URLs, and pages viewed.

    How We Use Information

    We use collected information to:

    • Provide and improve our services
    • Respond to inquiries and support requests
    • Schedule appointments and consultations
    • Deliver marketing and advertising services
    • Send review requests and reputation management communications
    • Provide estimate generation and booking services
    • Facilitate missed-call text-back functionality
    • Send transactional notifications and service updates
    • Deliver SMS and email communications you have requested
    • Monitor and improve website performance and security
    • Comply with legal obligations

    SMS & Communications Policy

    By providing your phone number and opting into SMS communications, you consent to receive text messages from ESTIMATE ENGINE regarding:

    • Appointment reminders
    • Customer support updates
    • Service notifications
    • Missed-call text-back responses
    • Review requests
    • Marketing communications (where consent has been provided)

    SMS Consent: SMS consent is obtained through website forms, online scheduling forms, lead generation forms, keyword opt-ins, written agreements, or other documented consent methods.

    Message Frequency: Message frequency may vary depending on your interaction with our services.

    Message and Data Rates: Message and data rates may apply according to your mobile carrier's terms and conditions.

    Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP.

    Help Instructions: For assistance, reply HELP or contact us at no-reply@estimateengine.co or +1 (937) 975-2913.

    Data Sharing Policy

    We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers that assist us in operating our business and delivering services, provided they maintain appropriate confidentiality and security measures. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

    Cookies & Tracking Technologies

    Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze website traffic, measure marketing effectiveness, personalize user experiences, and enhance security. You may modify your browser settings to decline cookies.

    Third-Party Services

    We utilize trusted third-party service providers to support our business operations, including CRM and marketing automation platforms, website hosting providers, analytics providers, email delivery services, payment processors, and review management platforms. These providers act as service providers and data processors on our behalf.

    Data Security

    We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

    Data Retention

    We retain personal information only for as long as necessary to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

    Your Privacy Rights

    Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, deletion, restriction of processing, objection to processing, and withdrawal of consent.

    Children's Privacy

    Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

    Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date.

    Contact Us

    • ESTIMATE ENGINE
    • 341 Tusculum Ave, Cincinnati, OH 45226, United States
    • Email: no-reply@estimateengine.co
    • Phone: +1 (937) 975-2913
    • Website: https://estimateengine.co/
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